Support

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Coastal is committed to providing the most comprehensive and efficient assistance that we can provide our customers.  For your use, we have compiled a number of the most frequently asked questions and some troubleshooting guides so that you can quickly resolve any problems that arise.  If you are a current or past customer, and would like to submit comments regarding our services, please fill out our evaluation.

If you are looking for copies of our manuals, for either the Micro/MiniSeries or MacroSeries of instruments, you can download them here in Adobe format.

Coastal MacroLite
Contact Technical Support

If you are still unable to resolve your situation, please contact Coastal's Technical Support:

 

(  ph:  (1)(617) 497-1122 x125

  fax: (1)(617) 497-1188

email:  chris@coastal-usa.com 

Our technical operating hours are from 8 am - 3 pm Eastern Standard Time.  When calling, please have ready your Coastal account number, instrument name and serial number, your pc information, and specifics relating to the problem.  Preferrably, have your instrument hooked up and running with your pc.

If it is recommended that you return the instrument to Coastal, please include a packing list stating your company's name, the instrument number, and the reason for the return.  Don't forget to insure the instrument while shipping.

 

 

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Coastal Leasing, Inc.
179 Sidney Street
Cambridge, Massachusetts 02139-4238
USA

Phone: 617-497-1122
Fax: 617-497-1188
E-mail: coastal@coastal-usa.com

Copyright 2002 Coastal Leasing, Inc.  Trademarks are property of their respective owners.  Specifications subject to change without notice.